Chatswood serves the life and health insurance sector in New Zealand with market intelligence, data, and bespoke consulting services. Some of these are provided in conjunction with Quality Product Research Limited - a subsidiary that brings you Quotemonster.
We believe that good decisions are more likely to occur when we have good information about the market environment in which we operate. Intuitive leaps and creative decisions are always required, of course, but the more they are based on a firm foundation of observation, the better they tend to be.
Quotemonster: excess options on Specialists and Tests
Here is a table showing the different Excess options that we use when you quote Specialists and Tests.
Research Discussion: medical insurance non-surgical claims
Quality Product Research (QPR) welcomes you to join Russell Hutchinson, Director of Quality Product Research, Doreen Dutt, Research Manager, and special guest, Jon-Paul Hale, Life Insurance Adviser from Willowgrow Consulting, for an in-depth discussion on medical insurance non-surgical claims.
This meeting will be held over zoom on Tuesday, 7 November 2023 11:00 am to 12:00 pm and will include the following:
Background information and QPR’s re-rating process
An overview of the benefit change and recent updates, from Jon-Paul
Options to reflect the product changes in rating
Time allocated for attendees to ask questions and provide feedback, specifically we are interested in hearing examples of relevant claims
Our blogs on the topic are linked below and more articles from Jon-Paul can be found on Good Returns:
https://www.chatswood.co.nz/home/i3xolkjs923or7z6hbieu23p87tk4q
https://www.chatswood.co.nz/home/y2elvh3b8ltl7faxpqwglj8ghjiiq0
If you are interested in joining our research discussion, please send us an email on researcher@qpresearch.co.nz and we will reply with a calendar invite.
We look forward to seeing you there!
Quality Product Research: Medical – Update on Review of the Non-Surgical Benefit Score for Southern Cross
Following on from our earlier post, we are running a consultation on the score for Southern Cross medical insurance - Non-Surgical Hospitalisation. A review process is necessary to properly assess whether equivalent benefits are being paid under other aspects of the member benefits offered by Southern Cross and to consider the value of new benefits introduced. There appear to be significant differences in practice between different cover providers.
Timeline for review
Now – advise review started, receive and review claims information.
End of September - issue proposed rating and draft pack for research advisory board meeting.
Start of October – consult on proposed rating with industry.
Mid-October – consult with the research advisory board.
Your help with the review would be much appreciated. We note that there are substantial numbers of non-surgical stays at private hospitals, and we expect that the majority of these stays are covered by insurers, of which Southern Cross is the largest. We are interested in more specific examples of claims you may have had covered and paid by the non-surgical hospitalisation features of medical insurance. Please contact us on researcher@qpresearch.co.nz
We look forward to your response!
