Chatswood serves the life and health insurance sector in New Zealand with market intelligence, data, and bespoke consulting services. Some of these are provided in conjunction with Quality Product Research Limited - a subsidiary that brings you Quotemonster.
We believe that good decisions are more likely to occur when we have good information about the market environment in which we operate. Intuitive leaps and creative decisions are always required, of course, but the more they are based on a firm foundation of observation, the better they tend to be.
Managing your login devices
Here’s a quick video showing you how to manage your login devices.
Here’s a quick video showing you how to manage your login devices.
How to update your billing details
Find out how to update your billing details here.
This quick video will show you how to update your billing details on Quotemonster, including how to add an additional email for receiving invoices.
nib Ultimate Waiver of Premium Rates
We are pleased to confirm that the rate changes for nib’s Ultimate Life & Living Waiver of Premium, effective 26 May 2025 are live on Quotemonster.
We are pleased to confirm that the rate changes for nib’s Ultimate Life & Living Waiver of Premium, effective 26 May 2025 are live on Quotemonster.
Happy Crunching!
Fidelity Life welcomes record number of advisers to Career Connect programme
Fidelity Life has announced the fourth intake of its adviser programme, Career connect, for new advisers and the recipients of their eight scholarships.
Fidelity Life has announced the fourth intake of its adviser programme, Career connect, for new advisers. This year sees the programme expand to welcome its largest cohort to date - 30 emerging advisers. The company will also soon invite adviser businesses to join the Career connect registry; to signal their interest in offering work experience opportunities to newly qualified financial advisers.
Submissions this year attracted greater diversity, , with 56% of applicants under the age of 35, 62% coming from female applicants and just under 30 ethnicities represented across the more than 70 applicants.
The Career connect programme awarded eight scholarships this year, up from seven last year, with each valued at up to $5,000. The recipients of the 2025 Career connect scholarships are:
Grace Leaso, Auckland - Kōwhai scholarship (for an outstanding Pasifika applicant)
Grace Shearer, Hastings - Toe Toe scholarship (for an outstanding young applicant aged 21-25)
Jada Mandery, Auckland - Women in Finance scholarship (supported by Kaplan Professional)
Marcel Stenning, Auckland - Pāua scholarship (for outstanding applicant demonstrating excellence)
Michelle Andrews, Auckland - Women in Finance scholarship (supported by Kaplan Professional)
Milly Elworthy, Mosgiel – Rural scholarship (supported by FMG)
Olivera Vasic-Wooller, Auckland - Rāngi Po scholarship (for an underrepresented community in financial services)
TK Buchanan, Christchurch - Pounamu scholarship (for an outstanding Māori applicant)
Fidelity Life Head of Solutions Michelle Doyle said
“By taking part, advice businesses play a vital role in mentoring fresh talent… It helps new advisers gain industry experience and build confidence as they transition into the profession.”
The 2025 cohort of 30 will start their journey this week. Over the next six months, they’ll take on part-time study to earn their Level 5 qualification through Kaplan Professional. Fidelity Life will host a graduation ceremony early next year to celebrate their accomplishments.
More news:
Financial Advice NZ Community of Practice: Christchurch 12 June
Introduction to Quotemonster webinar 9am, 27 May
Demystifying Advicemonster webinar 11am, 27 May
Business Risk Research and SOAs with Quotemonster webinar 12pm 29 May
Introduction to Kiwimonster webinar 12pm 26 May
Katrina Shanks and Kris Faafoi recognised on the Hot List 2025
Link Financial Group NZ appoints Anton Wicken new compliance manager
The banking industry welcomes the first reading of CCCFA amendment bill
New Zealanders will soon be able to receive 12-month prescriptions for their medicines
Upcoming Training Sessions – May 2025
We're excited to invite you and your team to our upcoming online training sessions. Whether you're new to our tools or looking to deepen your expertise, we've got something for everyone.
We're excited to invite you and your team to our upcoming online training sessions. Whether you're new to our tools or looking to deepen your expertise, we've got something for everyone:
Introduction to Quotemonster – Tuesday, 27 May 2025 9:00 am-10:00 am
In this session, we go over the basics of using Quotemonster and how to make the most of your Researchmonster subscription.
Tips and tricks on how to set up your account for new users
Overview of available documents and resources
How to do a quote from start to the finished report
How to see research for banks, direct providers, group medical, and legacy products
How to generate and interpret different types of research reports
Demystifying Advicemonster - Tuesday, 27 May 2025 11:00 am-12:00 pm
In this session, we will demonstrate how to use our needs analysis and statement of advice (SOA) tools.
Business Risk Research and SOAs with Quotemonster – Thursday, 29 May 2025 12:00 pm-12:45 pm
In this session, we demonstrate how to use Businessmonster to generate quotes and conduct in-depth research on Business Risk products. It includes a detailed walkthrough of a business client scenario, showcasing the process of completing a Fact Find and Needs Analysis, and producing a tailored, professional Business Statement of Advice. The session will also cover how to customise Businessmonster to align with your business’s specific requirements and workflows.
Introduction to Kiwimonster - Monday, 26 May 2025 12:00 pm-12:30 pm
In this session, we demonstrate how Kiwimonster helps advisers meet their clients’ KiwiSaver needs using tools to assess risk profiles, compare funds, show retirement projections, and produce client-ready reports. Kiwimonster Research (coming soon) will enhance this process with in-depth fund research, tailored recommendations, and the ability to generate personalised KiwiSaver Statements of Advice—supporting more informed and professional advice delivery.
If you would like to join any of these sessions, please email your request to info@quotemonster.co.nz
Happy Crunching!
How to use the underwriting requirements tool on Quotemonster
This optional tool can help you save time and see if there’s any additional requirements you need to prepare when doing initial applications.
Website and research upgrades: what you need to know – website version v4.6.8 / QPR v16.7
Our updated version of the QPR database has been released and contains the following updates.
Our updated version of the QPR database has been released and contains the following updates:
Researchmonster updates:
- Pricing and research available for AIA's $10,000 excess option
On 17 April, AIA introduced a new $10,000 excess option for Private Health, it is a valuable tool to help manage costs for a client group that can typically manage a bill of $10,000 provided the insurer can stump up the balance. Simply ensure you have selected the excess when quoting health cover.
Read more here: Policy Wordings and Enhancements Information
- Research and policy documents available for AA Life
On a quarterly basis, our research team searches through all our non-adviser and bank insurer websites to assess whether there have been any updated policy documents. In our most recent review, we found that AA Life had updated their life cover policy document in November 2024 and removed the Premium Holiday Benefit.
A rating for their June 2024 document can be found in our Standalone Head to Head.
Other noteworthy updates:
- Updated research infographics
The following infographics have also been updated:
· Insurer Pass Back Rules and Policy Terms
Training sessions:
Our team hosts online training sessions on a regular basis and invites you and your colleagues to join us if you’re interested in learning more about our services.
Our next sessions will be:
Introduction to Quotemonster – Tuesday, 27 May 2025 9:00 am-10:00 am
In this session, we will demonstrate the basic functions of our website, along with some handy tips and tricks along the way.
Demystifying Advicemonster - Tuesday, 27 May 2025 11:00 am-12:00 pm
In this session, we will demonstrate how to use our needs analysis and statement of advice (SOA) tools.
Business Risk Research and SOAs with Quotemonster – Thursday, 29 May 2025 12:00 pm-12:45 pm
In this session, we will demonstrate how to use our business risk pricing, research, and SOA functionality.
Introduction to Kiwimonster - Monday, 26 May 2025 12:00 pm-12:30 pm
A session on our brand spanking new service – Kiwimonster.
QPR Research Deep Dive - Tuesday, 24 June 2025 10:00 am-11:00 am
A deep-dive session designed for advisers seeking in-depth knowledge across a range of research topics.
If you would like to join any of these sessions, please email your request to info@quotemonster.co.nz
Happy Crunching!
Upcoming training sessions
We are hosting online training sessions on all our services and we invite you and your team to join us if you’re interested in learning more about these our features.
We are hosting online training sessions on all our services and we invite you and your team to join us if you’re interested in learning more about these our features.
Our next sessions will be:
Introduction to Quotemonster – Friday, 16 May 2025 10:00 am-11:00 am
In this session, we go over the basics of using Quotemonster and how to make the most of your Researchmonster subscription.
Tips and tricks on how to set up your account for new users
Overview of available documents and resources
How to do a quote from start to the finished report
How to see research for banks, direct providers, group medical, and legacy products
How to generate and interpret different types of research reports
Demystifying Advicemonster - Tuesday, 13 May 2025 9:30 am-10:30 am
In this session, we will demonstrate how to use our needs analysis and statement of advice (SOA) tools.
Business Risk Research and SOAs with Quotemonster – Tuesday, 13 May 2025 11:30 am-12:15 pm
In this session, we demonstrate how to use Businessmonster to generate quotes and conduct in-depth research on Business Risk products. It includes a detailed walkthrough of a business client scenario, showcasing the process of completing a Fact Find and Needs Analysis, and producing a tailored, professional Business Statement of Advice. The session will also cover how to customise Businessmonster to align with your business’s specific requirements and workflows.
Introduction to Kiwimonster - Monday, 12 May 2025 11:30 am-12:00 pm
In this session, we demonstrate how Kiwimonster helps advisers meet their clients’ KiwiSaver needs using tools to assess risk profiles, compare funds, show retirement projections, and produce client-ready reports. Kiwimonster Research (coming soon) will enhance this process with in-depth fund research, tailored recommendations, and the ability to generate personalised KiwiSaver Statements of Advice—supporting more informed and professional advice delivery.
If you would like to join any of these sessions, please email your request to info@quotemonster.co.nz
Happy Crunching!
Quality Product Research: Research Advisory Board – Northern
Last month we held our first Research Advisory Board meeting of the year and got lots of valuable feedback on items ranging from ratings for rural key person to proposed rating of disclosure.
Last month we held our first Research Advisory Board meeting of the year with our Northern Representatives and as usual returned to Quotemonster HQ with lots of valuable feedback.
Board members: Allan Gillbanks (Owner, Director of The Quantum Group) and Katrina Church (Director, Head of Client Engagement of Insurance People)
Independent Chair: Tony Dench
Insurer Observers: Laura Fitzpatrick (Asteron Life)
Research Team: Russell Hutchinson, Doreen Dutt, Sara Alani and Kim Oliver
The research advisory board reviewed the following topics:
Interim Cover: based on discussions, QPR will look to create some educational material on interim cover.
The Addition of Legacy Research to our Standard Quote Flow: for improved clarity, we’ll review renaming ‘Legacy products’ to ‘Closed products’ and look to include a workflow to help advisers handle legacy products.
Specific injury add-on compared to built-in for IP: we will review the value of Specific Injury as a built-in item vs a standalone item.
Finalised Rating for Rural Key Person: we announced the launch of rural key person cover ratings for five providers - AIA, Asteron Life, Fidelity Life, Chubb Life, and Partners Life. Based on discussions, we will review the rating differences for some specific features. We’ll also gather feedback on the weighting for home modifications and vocational rehabilitation to ensure the ratings accurately reflects their value.
The Proposed rating of disclosure: this is all about how easy it is to find policy documents on insurers’ websites and for customers to access all required documentation easily. We plan to review and rate this feature across all products in future.
The Proposed rating of Waiver of Premium: members liked the idea of splitting up the different types of premium waivers and having them as separate items (injury {traditional WOP}, parental leave, unemployment, and redundancy being the main 4 categories). Our research team will look to implement these changes in our database in the next few months.
Quote Functionality - Error Message / Exact Match vs Near Match: we’re looking into whether we’ll be able to implement near matches (rather than just exact matches) for products that are similar but not the same.
As always, the feedback from our Research Advisory Board meetings has been very valuable to our Research team and allows us to strengthen our research ratings by getting more insight into the adviser perspective. We look forward to meeting with our Central and Southern Advisory Boards later in the year.
Website and research upgrades: what you need to know – website version v4.6.8 / QPR v16.5 and v16.6
We’ve released two database updates over the past two weeks in response to recent market changes, here are the changes we’ve recently made on Quotemonster.
We’ve released two database updates over the past two weeks in response to recent market changes, here are the changes we’ve recently made on Quotemonster:
Researchmonster updates:
- Pricing and research available for Rural Key Person
Rural Key Person is available in our Advicemonster subscription, and the companies currently included in this comparison are:
- AIA Rural Continuity
- Asteron Life Farmers Disability
- Chubb Life Monthly Disability: Revenue Replacement (For Farmers)
- Fidelity Life Rural Key Person
- Partners Life Loss of Revenue (For Farmers)
- Pricing and research available for nib Ultimate Life & Living
nib’s Ultimate Life & Living range launched on 2 April 2025 and offers cover for Life, Trauma, TPD, Income Protection and Mortgage Protection benefits. We also include pricing and research for their Early Cancer and Serious Condition Financial Support options, simply select these in your Product and Provider Settings.
- Pricing and research available for Chubb Life Moderate Trauma
Chubb Life’s Moderate Trauma Cover launched on 10 April 2025, it’s an affordable alternative to Trauma Cover and requires a higher level of severity to be met on eleven of the more common conditions to be eligible to claim. To include this product in your price and research comparisons, simply ensure they are selected in your Product and Provider Settings.
Research changes in response to Chubb Life’s trauma product enhancements are reflected in Quotemonster and we are working to update the relevant policy wording to align also.
- Product changes for Partners Life
The Total and Permanent Disability (TPD) Benefit on monthly disability covers became optional on 15 March 2025.
Research changes in response to Partners Life’s trauma product enhancements are reflected in Quotemonster and we are working to update the relevant policy wording to align also.
- Pricing and research available for Booster SmartCover
Booster now offers cover for Life, TPD, and Trauma package.
- Updated wording for AIA Critical Conditions and Progressive Care
AIA enhanced their AIA Living trauma products where the three-month stand down will start from the date of receipt of application by AIA instead of the risk commencement date.
Other noteworthy updates:
- Recent rate changes
- Southern Cross Wellbeing 1 & 2 effective 1 March 2025
- nib Ultimate Health and Ultimate Health Max effective 1 April 2025
- Fidelity Life effective 1 April 2025
- Chubb Life specific injury effective 10 April 2025
- Partners Life private medical effective 22 April 2025
- Updated research infographics
The following infographics have also been updated:
- Personal Product Rating Map
- Business Product Rating Map
Training sessions:
Our team hosts online training sessions on a regular basis and invites you and your colleagues to join us if you’re interested in learning more about our services.
Our next sessions will be:
Introduction to Quotemonster – Monday, 28 April 2025 2:00 pm-3:00 pm
In this session, we will demonstrate the basic functions of our website, along with some handy tips and tricks along the way.
Demystifying Advicemonster - Tuesday, 29 April 2025 9:30 am-10:30 am
In this session, we will demonstrate how to use our needs analysis and statement of advice (SOA) tools.
Business Risk Research and SOAs with Quotemonster – Tuesday, 29 April 2025 11:30 am-12:15 pm
In this session, we will demonstrate how to use our business risk pricing, research, and SOA functionality.
Introduction to Kiwimonster - Wednesday, 30 April 2025 9:30 am-10:00 am
A session on our brand spanking new service – Kiwimonster.
If you would like to join any of these sessions, please email your request to info@quotemonster.co.nz
Happy Crunching!
