Chatswood serves the life and health insurance sector in New Zealand with market intelligence, data, and bespoke consulting services. Some of these are provided in conjunction with Quality Product Research Limited - a subsidiary that brings you Quotemonster.

We believe that good decisions are more likely to occur when we have good information about the market environment in which we operate. Intuitive leaps and creative decisions are always required, of course, but the more they are based on a firm foundation of observation, the better they tend to be.

Doreen Dutt 10/07/2025 Doreen Dutt 10/07/2025

Website and research upgrades: what you need to know – website version v4.6.9 / QPR v16.8

Our updated version of the QPR database has been released and contains the following updates.

Our updated version of the QPR database has been released and contains the following updates:

Researchmonster updates:

- Asteron Life product enhancements to personal and business

Asteron Life has recently rolled out a series of enhancements across its Personal and Business Insurance products. These updates are now reflected in our research ratings.

One notable change is the addition of Guillain-Barré Syndrome to the list of covered conditions under Trauma Recovery with Early Trauma. To view this in Quotemonster, make sure you’ve selected Trauma Recovery with Early Trauma in your Product and Provider Settings.

- AIA product enhancements to personal and business critical conditions

AIA has recently introduced enhancements to their AIA Living and ASB Critical Conditions products. These improvements are also passed back to existing AIA Living Critical Conditions and Sovereign TotalCare Max Living Assurance customers.

A significant update has been made to the Out of Hospital Cardiac Arrest definition. The enhancement expands the accepted forms of evidence, making it easier for customers who have suffered a cardiac arrest to qualify for a claim. These updates are now reflected in our research ratings.

Another valuable enhancement has been made to AIA’s Optional Trauma Buyback which allows customers to reinstate both Life and Trauma covers within 60 days of their claim being paid – while still retaining the option to reinstate at the 12-month anniversary if they choose not to act immediately. Following a discussion with our Central Research Advisory Board, we’ve redesigned the functionality and research of both Trauma and Instant Buybacks. These updates are due to go live in the coming weeks.

It's great to see insurers continuing to innovate – and as always, we're right there with them, evolving our research to support smarter advice.

Training sessions:

Our team hosts online training sessions on a regular basis and invites you and your colleagues to join us if you’re interested in learning more about our services.

Our next sessions will be:

Introduction to Quotemonster – Monday, 21 July 2025 11:00 am-12:00 pm

In this session, we will demonstrate the basic functions of our website, along with some handy tips and tricks along the way.

Demystifying Advicemonster - Wednesday, 23 July 2025 9:30 am-10:30 am

In this session, we will demonstrate how to use our needs analysis and statement of advice (SOA) tools.

Business Risk Research and SOAs with Quotemonster – Thursday, 24 July 2025 9:00 am-9:45 am

In this session, we will demonstrate how to use our business risk pricing, research, and SOA functionality.

Introduction to Kiwimonster - Tuesday, 22 July 2025 10:30 am-10:50 am

A session on our brand spanking new service – Kiwimonster.

QPR Research Deep Dive - Tuesday, 22 July 2025 10:00 am-11:00 am

A deep-dive session designed for advisers seeking in-depth knowledge across a range of research topics.

If you would like to join any of these sessions, please email your request to info@quotemonster.co.nz

Happy Crunching!

Kelly O 09/07/2025 Kelly O 09/07/2025

Quote error messages - what they mean and how to use them

Find out how to resolve quote errors.

This video will take you through how to resolve the most common error messages on your quotes.

Doreen Dutt 03/07/2025 Doreen Dutt 03/07/2025

Recent rate changes on Quotemonster

We are pleased to confirm that the following rate changes are live on Quotemonster effective 1 July 2025.

Dear Quotemonster users,

We are pleased to confirm that the following rate changes are live on Quotemonster effective 1 July 2025.

nib Ultimate Health and Ultimate Health Max
Southern Cross Wellbeing 1 and 2

If you have any questions or comments on these changes please reach out to us on info@quotemonster.co.nz

Happy Crunching!

Kelly O 02/07/2025 Kelly O 02/07/2025

Setting up two-factor authentication

Two-factor authentication adds an additional layer of security and reduces the risk of unauthorised access - find out how here.

At Quotemonster, accounts need to be set up with two-factor authentication (2FA) - this adds an additional layer of security and reduces the risk of unauthorised access to your account by requiring a second verification step. This video will take you through how to set up 2FA using mobile or email.

Kelly O 25/06/2025 Kelly O 25/06/2025

How to sign up to Quotemonster

Take your business to the next level with Quotemonster!

If you’re ready to take your business to the next level, watch our step-by-step guide to signing up to Quotemonster.

Kelly O 18/06/2025 Kelly O 18/06/2025

Uploading a profile picture or logo to your Quotemonster reports

Adding a profile picture or a logo to your Quotemonster reports is super easy!

Doreen Dutt 16/06/2025 Doreen Dutt 16/06/2025

June is packed with training opportunities—join us!

We're excited to invite you and your team to our upcoming online training sessions. Whether you're new to our tools or looking to deepen your expertise, we've got something for everyone.

We're excited to invite you and your team to our upcoming online training sessions. Whether you're new to our tools or looking to deepen your expertise, we've got something for everyone:

Introduction to Quotemonster – Monday, 23 June 2025 11:00 am-12:00 pm

In this session, we go over the basics of using Quotemonster and how to make the most of your Researchmonster subscription.

Tips and tricks on how to set up your account for new users
Overview of available documents and resources
How to do a quote from start to the finished report
How to see research for banks, direct providers, group medical, and legacy products
How to generate and interpret different types of research reports

Demystifying Advicemonster - Tuesday, 24 June 2025 11:30 am-12:30 pm

In this session, we will demonstrate how to use our needs analysis and statement of advice (SOA) tools.

Business Risk Research and SOAs with Quotemonster – Wednesday, 25 June 2025 9:30 am-10:15 am

In this session, we demonstrate how to use Businessmonster to generate quotes and conduct in-depth research on Business Risk products. It includes a detailed walkthrough of a business client scenario, showcasing the process of completing a Fact Find and Needs Analysis, and producing a tailored, professional Business Statement of Advice. The session will also cover how to customise Businessmonster to align with your business’s specific requirements and workflows.

Introduction to Kiwimonster - Wednesday, 25 June 2025 12:00 pm-12:30 pm

In this session, we demonstrate how Kiwimonster helps advisers meet their clients’ KiwiSaver needs using tools to assess risk profiles, compare funds, show retirement projections, and produce client-ready reports. Kiwimonster Research (coming soon) will enhance this process with in-depth fund research, tailored recommendations, and the ability to generate personalised KiwiSaver Statements of Advice—supporting more informed and professional advice delivery.

If you would like to join any of these sessions, please email your request to info@quotemonster.co.nz

Happy Crunching!