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Review of the New Fair Insurance Code

This article from interest.co.nz has David Caygill, former Labour Finance Minister, reflecting on the lessons learned from the Canterbury earthquakes as he reviews the new Fair Insurance Code.

“Please, please stay in touch with your customers. The worst aspect of the last five years has been the long silences. The periods of months at a time where you could get no sensible answer at all.” Caygill says.

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