Rob Stock has a good article in stuff.co.nz explaining that hardship is often caused by disability - these are the essential facts:
"In the 12 months to the end of March, $81 million was paid out of KiwiSaver in cases of financial hardship, with 13,790 people drawing out an average of $5786 to help pay the bills."
Therefore KiwiSaver next-eggs are sometimes lost because they are used up early during a period of disability. This is an important issue which was sidelined from the design of KiwiSaver by politicians who legislated to keep basic levels of insurance out of the superannuation scheme. Well worth a read, and inclusion in client newsletters.
Another financial planning issue was also identified - and it presages a large increase in people working until they are seventy years old:
Two years' ago BNZ forecast that based on current payment trajectories, a third of people with mortgages wouldn't have paid them off by age 65.
...or they use KiwiSaver to pay of the balance.