FMA on explaining fees to customers
What’s next?

Consumers and trust

The NZ Herald's take on the FMA's survey of consumer trust in their financial services providers can be found at this link. Although KiwiSaver comes out bottom of the list - which must be some sort of a critique of this expensive government policy, and its regulatory minders - life insurance only just squeaks ahead of it, leaving us no room for self congratulations.

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