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Regulation, remediation, and digital advice process

There is a connection between regulation, remediation of clients that may have received poor or insufficient advice, and digital advice process. Good digital services, either no-advice or advice can be a powerful way to resolve the challenges of meeting conduct expectations and allowing the remediation of past advice without requiring a lot of in-person meetings. That can help advice businesses that have not been able to get a client to engage in a face-to-face review meeting for years, and allow the cost-effective engagement with clients that may have received no advice. If you want to know how, I've been putting together a guide to the principles, so drop me a line. 

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