Konnect NET encourage the use of Track and Trace and Doctor Look-Up, free adviser tools on Konnect NET’s website work to support the experience that advisers provide to clients.
Track and Trace is designed to allow advisers to keep track of clients' SureMed request status. While Doctor Look-Up is designed to provide a better understanding of a GP’s requirements. This could include specific consent requirements and determining if a client needs to book an appointment for an insurance request.
By identifying GP requirements and having some SureMed pipeline transparency means advisers can reduce delays and manage customers' expectations better.
Currently, there are six major insurers on board: AIA, AMP, Asteron Life, Fidelity Life, OnePath and Partners Life.