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AIA offer one-month free premium, and more daily news

AIA NZ has announced that customers with qualifying new policies will have the first month’s premium waived. The one-month free premium is designed to offer advisers and customers support during the lockdown. AIA has noted that they understand that COVID-19 lockdowns can be a challenging time for advisers as their ability to meet new customers is limited. Additionally, AIA is offering to cover the cost of specialist appointments e-consultations for customers with health policies. The Health Screen service is now offered as a tele-consultation. To support new business demands AIA will develop the tele-underwriting service to include more conditions.

“AIA NZ has announced it will waiver the first month’s premium on qualifying new policies, as a way to support both advisers and customers during the current NZ COVID-19 outbreak.

“We know from past experience COVID-19 lockdowns can be challenging for our advisers, as it limits opportunities for them to meet with new clients. We wanted to quickly get an offer in market that will support all our advisers to continue to do business during this tough time,” says Nick Stanhope, CEO AIA NZ.

The offer applies to any new eligible AIA policy placed between 1 September 2021 and 31 October 2021, and eligible customers will automatically be credited with one month’s premium on new policies.

While the offer has been made to support advisers in the current COVID climate, Stanhope says it’s also about helping get more Kiwis covered.

“We all know the important part the insurance industry plays in addressing the sustainability challenges our communities face. Life and health insurance provides people with peace of mind, knowing that they are protecting themselves and their families against life's uncertainties. With rising consumer debt and increased cost of living, it's now more important than ever for Kiwis to review their insurance needs, to ensure they are adequately protected for the future.

“At AIA we want to help more Kiwis best protect themselves and their loved ones, and to support them in leading Healthier, Longer, Better Lives,” Stanhope says.

To find out more about the new business offer, please click here.

To further support advisers and their customers in the current COVID climate, AIA NZ is covering the cost for e-consultations needed for specialist appointments under health policies, as many customers cannot attend regular in-person appointments. AIA’s unique Health Screen service has also moved to a tele-consultation service to continue to provide an efficient medical service for customers.

AIA NZ already underwrite a number of conditions via tele-underwriting, and this service will continue to be delivered and expanded to support new business demands. The insurer has stated they are taking a pragmatic approach to evidence of medical requirements for ongoing income protection claims, and are looking for alternative ways to support customers unable to certify documents during COVID Alert Levels for lump sum products. Click here to read more

In other news

AIA: AIA offering AIA Vitality customers 1,000 points for getting both COVID-19 vaccinations. Customers will need submit proof of attendance and completed proof of vaccination via the AIA Vitality app

Asteron Life: Asteron offers Best Doctors package to advisers

Partners Life: COVID-19 premium relief update

Partners Life: adviser support programme

RBNZ: Reserve Bank deputy on the move

Russell's piece in Good returns: Taking care of your team in lock down

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