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Legal and regulatory update for the life and health insurance sector

Cigna introduce Adviser Hub enhancements, and more daily news

Cigna has announced that new features have been added to Adviser Hub to ensure compliance with FSLAA. Once the online learning or accreditation requirements are released next year advisers will be able to use the new feature. The first feature allows advisers to link their FSPR number to their Adviser Hub profile, allowing advisers with an active FSPR number to access Adviser Hub in accordance with the permissions they have. The second feature called My Profile has been added to allow advisers to monitor accreditation requirements and their FSPR status. The third feature is My Score Card. This feature is connected to Cigna’s training and accreditation portals and the FSPR. My Score Card will change colours depending on an adviser’s status.

“We’re pleased to announce the first of a series of improvements to Adviser Hub to assist you to stay on top of your obligations outlined in your Distribution Agreement, our Cigna Standards of Ethics and Conduct (Conduct Standards) and in The Financial Services Legislation Amendment Act (FSLAA) 2019, which is now incorporated into the Financial Markets Conduct Act 2013.

  1. Your unique FSPR number is now connected to your Adviser Hub profile

From Tuesday 7 December, your unique Financial Service Provider Register (FSPR) number will be connected to your Adviser Hub profile.

This means your access to Adviser Hub will become conditional on the type of permissions you have, and will take into account whether you have an active FSPR number provided by the Ministry of Business, Innovation and Employment (MBIE).

  1. We’ve introduced some new features to Adviser Hub

My Profile

When you login to Adviser Hub on Tuesday 7 December you’ll find a new My profile page. This easy-to-use tool will help you stay on top of your accreditation requirements outlined in our Conduct Standards such as annual refresher product training courses, and declarations. You can also use it to keep track of your FSPR status.

My Score Card

To make it easy to stay on track of your requirements, our team have worked hard behind the scenes to provide a clear and easy way for you to check your status against these requirements at a glance.

My Score Card is a traffic light indicator which is connected to the MBIE FSPR as well as our training and accreditation portals. It will automatically change from green to orange or red based on whether you’re up to date with your requirements.

Put simply, if the light is green next to a requirement you’re good to go. If the light is orange or red, we’ll let you know exactly what you need to do to get back on track.

Do I need to do anything now?

Until we release our online learning or accreditation requirements in the New Year, there’s nothing you need to do. All you’ll see for now is the status of your FSPR which should be green.

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