moneyblog

Customers Know What They Want. Are Insurers Listening?

According to the recent Bain’s Customer Behavior and Loyalty in Insurance report Insurers are falling short on delivering value to  their customers. Click here to read more. 

Why suicide is declining in many countries, and how to reduce it further

The Economist has this article on suicide. With New Zealand's relatively high rate (substantially higher than in the UK) we could do with some change.

How Japan can cope with the 100-year-life society

This article from The Economist discusses the issues facing Japan as they expect over half of Japanese babies are expected to live to 100. The impact of lengthening life can be seen all around us - in 1800 for a person to live to 50 was rare - the world over. Today, it happens more than not, even in some of the poorest places on earth. The changes to our industry appear not to be obvious, but that is probably because the changes are slow. Once, the very idea of trauma insurance, or disability income insurance, were seen as revolutionary. Today our worry is that the allocation of premium to life insurance is a problem - that money should really be spent on living benefits.