This morning an adviser who writes a lot of business with Fidelity Life asked me today what I thought of their administration. My answer was to point to Fidelity's new promise, Fidelity Life is promising to issue new standard policies within 24 hours of receiving an application, or they will waive the policy fee for the first 12 months, which clearly outlines their intent to deal with administration effectively. More from Fidelity Life on this below:
Sub24 launches today and will run until 30 June 2022.
Fidelity Life Chief Insurance Officer Kath Johnson says the campaign aims to ensure cover is in place for customers as quickly as possible.
“At Fidelity Life we’re all about giving New Zealanders certainty to live a more rewarding life.
“With Sub24 we’re challenging ourselves to turn around standard applications efficiently so our customers can get on with life knowing they’ve got protection in place for the things that are most important to them.”
The Sub24 promise applies to applications for new policies that can be processed under standard underwriting terms, and where no additional medical or financial information is required.
If Fidelity Life can’t deliver on its promise, the policy fee will be waived for the first 12 months.
Full details about Sub24, including terms and conditions, can be found on Adviser Hub.
More daily news:
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