nib: half year results

nib holdings limited has announced its FY20 Half Year Results. In Australia claims provisions reduced net profit sharply. The analyst briefing focused on cost control measures and highlighted timing and provisioning. In New Zealand member growth helped the business to profit growth. Click here to read full press release: Download Media Release_Member growth delivers healthy result for nib New Zealand_240220


Good to see: actively managing exclusions and loadings

nib has announced that from February they will pro-actively manage exclusions and loadings: 

We’re taking proactive steps by reviewing existing members policies’ exclusions and loadings

For nib, our purpose is our members’ better health. Up until now, nib has relied on our members or their adviser to seek a review of any exclusions or loadings that have been applied to their policy. Starting February 2020, nib is changing our business process to proactively contact members who have special terms on their policies to encourage them to request a review if their health has improved, to ensure they are getting the best value from their health insurance.

Members who are eligible for an exclusion or loading review will be contacted by nib. We will offer them the opportunity to provide updated test results and disclose any new information relevant to their assessment.

Our underwriting team will seek confirmation of whether relevant symptoms still exist and whether the member has been treatment free for the period required. As part of the review, we will also be referring any members that could benefit from our nib Wellness Programs.

If you have any questions please don’t hesitate to contact our Adviser Partner Manager team.

Any other insurers that are taking this approach, I would love to hear from you. 


nib: 'Health Comes First' roadshows

nib are running a 'Health Comes First - Moments of Truth' roadshow series between the 4th and 22nd of November. Details of the dates and venues are below, registration to these events will be open next week.

Auckland – North Shore

07 November - 9 am to 11 am. The North Lounge – North Harbour Stadium

Whangarei

07 November - 3pm to 5pm. Hatea Room, Discovery Settlers Hotel, 61 Hatea Drive

Auckland – Central

15 November - 12pm to 2pm. Tote on Ascot, Ellerslie Event Centre, 100 Ascot Drive, Remuera.