Quality Product Research - new zoom training sessions added for Quotemonster & Advicemonster!

We have scheduled the following training sessions for November & December! 

Make the most out of your time at home or refresh your knowledge by joining one of our sessions below:  

Quotemonster Basic (Introductory session - great for new users or for a refresher) 

  • Wednesday, 10 November 2021 11:00 am-12:00 pm 
  • Thursday, 25 November 2021 11:00 am-12:00 pm 
  • Thursday, 16 December 2021 11:00 am-12:00 pm 

Quotemonster Deep Dive (great for advanced users who use Quotemonster on a regular basis) 

  • Thursday, 18 November 2021 11:00 am-12:00 pm 
  • Thursday, 9 December 2021 11:00 am-12:00 pm 

Advicemonster (great for those who would like to learn more about our Statement of Advice (SOA) subscription) 

  • Thursday, 4 November 2021 11:00 am-12:00 pm
  • Thursday, 2 December 2021 11:00 am-12:00 pm

Please feel free to email us on info@quotemonster.co.nz with the session you'd like to attend and we will organise to send through the zoom link 


Asteron Life announce policy changes, and more daily news

Effective Monday, 27 September, Asteron announced a series of product enhancements to their personal range. Asteron Life has announced that changes have been made to expiry ages for Trauma Recovery Cover. The new expiry age for both standalone and accelerated benefits has increased from 75 to 85. Additionally, the expiry age for Continuous Trauma and Trauma Reinstatement benefit have increased to 75, and the maximum entry age for Asteron Life Trauma cover has increased to 70. Robyn Bartlett, Asteron Life Product Manager, has noted that the changes are a result of focusing on flexibility and usability for both advisers and customers. As part of the change, Astron Life has also:

  • Added premium holiday benefit and premium and cover suspension to business insurance policies 
  • Added a new lump sum specific injury benefit 
  • Made changes to its Major Trauma ratios 
  • Changed the definitions for seven conditions in its Trauma policies for new and existing customers back to 2004 
  • Updatied policy wordings for various benefits including grief support and financial planning 

“Asteron Life has announced changes to expiry ages for Trauma Recovery Cover, as part of a suite of product enhancements it has released this week. 

For its standalone and accelerated benefits, the expiry age is lifting from 70 to 85. Some other benefits including its Continuous Trauma and Trauma Reinstatement benefit will lift to age 75. 

Robyn Bartlett, Product Manager at Asteron Life, said that flexibility and usability have been the core values that have driven the range of enhancements the company is releasing. 

“We have heard from advisers that they value being able to give their customers choices when it comes to building a package of insurance cover to suit them,” say Bartlett.  

“Increasing the expiry ages of our Trauma recovery packages gives advisers and customers increased flexibility to put together insurance that will give them peace of mind in their unique circumstances.” 

The maximum entry age for Asteron Life Trauma cover will also be extended to age 70. 

Bartlett said that providing a valuable Trauma cover that would create great outcomes for customers was a big focus for the insurer. 

“Trauma cover is one of the most valuable products for our customers at claim time,” she says.  

“As well as updating the entry and expiry ages, we have also made changes to the definitions for some conditions, including the updated cerebral aneurysm definition being a direct result of compelling customer feedback.” 

In 2018, Asteron Life released its Continuous trauma benefit, which remains the only benefit of its kind in the market in New Zealand. Continuous Trauma is an optional benefit which gives customers Trauma cover that they can claim on up to three times for unrelated events, even immediately after they have made a claim.  

“With things like Continuous Trauma and our latest enhancements, we’re working to create a robust Trauma that will give customers peace of mind over the long term, and improve the ability of customers to make a claim when they need to.” 

The changes to the expiry age take effect this week, and existing Trauma policyholders’ expiry ages will be automatically extended. 

As well as changes to its Trauma product, Asteron Life has released a number of other product enhancements including: 

  • Adding premium holiday benefit and premium and cover suspension to business insurance policies 
  • Adding a new lump sum specific injury benefit 
  • Making changes to its Major Trauma ratios 
  • Changing the definitions for seven conditions in its Trauma policies for new and existing customers back to 2004 
  • Updating policy wordings for various benefits including grief support and financial planning 

These and a suite of other changes are live in Asteron Life’s system this week.” Click here to read more

We will keep our users on Quotemonster in the loop as to when these ratings will be made available on our quoting platform. 

Please feel free to send through any information or feedback to info@quotemonster.co.nz 

 

In other news:

Financial Advice: Katrina Skanks had a global meeting with Financial Planning Standards Board, to plan for the World Financial Planning Day

FSC: ReGenerations Reimagined will begin 19 October. All ticketholders will be given all access passes for the new schedule

AIA: adviser wellbeing research closes on 10 October

FMA: FMA appoints Karen Chang as Acting General Counsel


Does Quotemonster compare banks and other non-adviser companies?

The short answer is…yes, we do!

Recently the number of active users on Quotemonster has skyrocketed and we'd like to share a helpful hint for those interested in adding non-adviser products to your comparisons.

Here's a quick guide:

Once you've selected the necessary benefits click “Next”

Next

Now, click the “Research” tab and “Select Banks”, then “Save” which will automatically include the banks in your research comparison.

Hi

If you'd like to discuss this further or learn about how our platform works, we welcome you to join our training sessions: 

Quotemonster Basic (for newbies)  

  • Tuesday, 12 October 2021 11:00 am-12:00 pm
  • Thursday, 21 October 2021 11:00 am-12:00 pm

Quotemonster Deep Dive (for advanced users) 

  • Thursday, 7 October 2021 11:00 am-12:00 pm
  • Thursday, 28 October 2021 11:00 am-12:00 pm

Advicemonster (Statement of Advice service) 

  • Tuesday, 5 October 2021 11:00 am-12:00 pm
  • Thursday, 14 October 2021 11:00 am-12:00 pm

If there are any topics you’d like us to blog about please feel free to email us on info@quotemonster.co.nz  


QPR: group life and health product research

Many advisers come across clients who have cover with a major employer group scheme and would like to be able to access research to support recommendations to either retain, replace, or dispose of this cover. "Wrap-around cover" with very high excess levels so that benefits such as good non-Pharmac drugs coverage can be offered is a common component of advice - but understanding what is actually covered already is a key part of making any effective recommendation. As many of these groups have terms and conditions specific to them, or are at least based on a different 'foundation' product to current retail offers, it is not simply a matter of looking at current retail policies. Therefore, we are often asked if we compare group life and health insurance on Quotemonster as part of the quality product research service. QPR does not, although at times Chatswood does, offer bespoke comparison to larger adviser groups and insurers - this is not an economic solution for most advisers. However, we are now defining the scope of work to add group life and health comparison to the site. If you would like a say in how the new service works we would be delighted to hear from you. In particular we would like to know what the most common group schemes you come across are and which you would most like us to provide research on. Please send your comments to either Treena Jordan, Doreen Dutt, or me.


New Head to Head Detailed Reports

With most of the country now out of level 4 lock-down other than us living in Auckland, I hope you’ve managed to get outside and enjoy the freedom of level 2. 

I am super proud of the team here at Quotemonster, even under the challenging conditions of level 4 lockdown we are excited to announce our next exciting new Quotemonster report.

The new Head-to-Head report has been designed to drill down into the detail, providing you another great tool to help educate customers about any criteria within the policy wording that could have an impact at claim time.  The new report provides you the sub-item detail. Sub-items are used to determine the impact from restrictive criteria within the policy wording.

In the example used below, the criteria for the cancer condition under insurer 1 is less that insurer 2:

Cancer

We love getting your feedback whether it’s good or bad. Please email or call either me, Doreen or Kelly what you think of our latest release. We have more exciting enhancements due to go live over the next month adding even more value and reasons to use Quotemonster.

The first training session is next Wednesday 22 September from 11.00am - 12.00, these sessions will cover the new detailed head to head reports, plus where to find the great Heatmap and Benefit Overview reports too.

Kia Kaha from the Quotemonster Team.


FYI: Southern Cross Plan Comparison

Southern Cross offers a multitude of direct and adviser products. On Quotemonster we currently only offer the following products, however are looking to include more in future:

  • Wellbeing 1 (WB1)
  • Wellbeing 2 (by choosing WB1 and selecting Specialists and Tests as included we move to Wellbeing 2)
  • Wellbeing (either 1 or 2) + Chemotherapy 100
  • Wellbeing (either 1 or 2) + Chemotherapy 300

In order to include the Cancer Cover Plus upgrades - Chemo 100 and Chemo 300, you can do so by selecting the product in your "Settings" screen (as per our screenshot below)

SX

If you wish to compare some of the benefits within a Southern Cross product, here is a Plan Comparison Chart that provides a general idea.

Happy Crunching!


FYI: Asteron Life - Trauma Reinstatement replaces Continuous Trauma

Following on from our post on the release of Database V14.5 – a significant change we have made to Quotemonster is replacing Asteron's Continuous Trauma with Trauma Reinstatement for the Trauma Buyback option.

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This will mean that you can no longer quote Continuous Trauma however we are exploring options on how to integrate both in future. To learn more about Asteron's Trauma product please click here. Please free to email us on info@quotemonster.co.nz if you have any questions or comments.

Happy Crunching!

 
 

Quality Product Research: QPR database update V145

Quality Product Research works continually to update our product ratings. We have just distributed the QPR Database V145 to subscribers which includes the following changes:

 

* Medical Exclusions Major Review - all insurers

* Partners Life - new policy document effective 12/07/2021

> Income & Expenses Cover and Moderate Trauma rated

> Enhancements effective 12/07/2021

 

* AIA enhancements to Trauma & IP/MP effective 23/07/2021

* Pinnacle Life - new policy document loaded

> Life: no rating changes

> IP: no rating changes

> TPD Any Occ Accelerated rated

> Trauma: minor rating changes

* Reviews:

> Trauma

- Osteoporosis re-rate for all companies

- Asteron - Trauma Reinstatement replaces continuous Trauma in TBB

> IP/MP

- Total Disability Class 1&2 5yr for PL

> Life

- Financial Planning & Legal - re-rate for all companies

- Grief and Funeral Support - re-rate for all companies

- Business Future Insurability (optional) added to PL


Quality Product Research: Proposed rating for Financial Planning & Legal Advice

Introduction

We have recently conducted a full review on our “Financial Planning & Legal Advice” item. Please find the new sub-items below.

Proposed sub-items

FInancial final

Notes

The Financial Planning & Legal Advice benefit differs between insurers with a significant weighting on whether the company offers reimbursement on legal expenses. Fidelity is one of the major insurers who doesn’t offer this, and customers are only eligible for payment if their Life cover sum insured is over $100,000. Similarly, Momentum Life requires 3 years continuous cover before payment eligibility.

Another item worth mentioning is Asteron, Fidelity and Westpac directly stating that the benefit will be paid out to all policy owners – the maximum amount paid by most insurers is $2,500 so this particularly feature seems to reduce the value of the benefit.  

Your feedback

We value getting your feedback on how these wordings are being applied to claims you may be aware of. Please email us with details of any recent claims to help us update our understanding.

Doreen Dutt, Research Analyst, Quality Product Research Limited, researcher@qpresearch.co.nz


Quality Product Research - New training sessions added

With another two weeks of lockdown confirmed we have decided to schedule a few more training sessions for the coming weeks: 

We have added the following sessions: 

Introduction to Quotemonster (Basic): 

  • Tuesday, 7 September 2021 11.00 AM – 12.00 PM
  • Tuesday, 21 September 2021 11.00 AM – 12.00 PM

Quotemonster Deep Dive (recommended for experienced users only) 

  • Tuesday, 28 September 11.00 AM – 12.00 PM

Advicemonster Demonstration (Statement of Advice service)

  • Tuesday, 14 September 11.00 AM – 12.00 PM
  • Thursday, 23 September 11.00 AM – 12.00 PM

Please note we are still holding the following sessions: 

Introduction to Quotemonster (Basic): 

  • Thursday, 2 September 2021 11.00 AM – 12.00 PM
  • Thursday, 16 September 2021 11.00 AM – 12.00 PM
  • Thursday, 21 October 2021 11.00 AM – 12.00 PM

Quotemonster Deep Dive (recommended for experienced users only) 

  • Thursday, 9 September 2021 11.00 AM – 12.00 PM
  • Thursday, 7 October 2021 11:00 AM-12:00 PM
  • Thursday, 28 October 11.00 AM – 12.00 PM

Advicemonster Demonstration (Statement of Advice service) 

  • Thursday, 30 September 11.00 AM – 12.00 PM
  • Thursday, 14 October 11.00 AM – 12.00 PM

Please email us at info@quotemonster.co.nz with the session you wish to attend

Happy Crunching!