Chatswood serves the life and health insurance sector in New Zealand with market intelligence, data, and bespoke consulting services. Some of these are provided in conjunction with Quality Product Research Limited - a subsidiary that brings you Quotemonster.

We believe that good decisions are more likely to occur when we have good information about the market environment in which we operate. Intuitive leaps and creative decisions are always required, of course, but the more they are based on a firm foundation of observation, the better they tend to be.

Kelly O Kelly O

Next week is Privacy Week

Privacy Week 2024 runs from May 13 – 17. This year, the office of the Privacy Commissioner have chosen the theme ‘busting privacy myths’. There are a range of online events you can attend, and they will all be recorded and added to their YouTube channel.

Privacy Week 2024 runs from May 13 – 17. This year, the office of the Privacy Commissioner have chosen the theme ‘busting privacy myths’. There are a range of online events you can attend, and they will all be recorded and added to their YouTube channel.

2024 Privacy Week Programme

Monday 13 May

11:00am - Myth: Māori data sovereignty is too hard – introductory

1.00pm - A hacker's view of data breaches – introductory

 

Tuesday 14 May

8.30am - In-person IAPP Knowledge Net event – Wellington

10.30am - Busting myths about privacy and cyber security – introductory

12.00pm - Biometrics and you – intermediate

3:30pm - Sharing personal information: Why aren’t we sharing when we have authority to do so? – Intermediate.

 

Wednesday 15 May

9.30am - If I'm not doing anything wrong, what do I have to hide? – Introductory

10.45am - Safeguarding children and young people's privacy in New Zealand – Introductory

12pm - Resolving Privacy Complaints: Internal Resolution and Working with OPC – Introductory

1pm - Ask the experts: what you need to know about notifying individuals of a privacy breach – Introductory

2pm - What’s missing from the conversation on AI? – Intermediate

 

Thursday 16 May

9.15am - Privacy for Charities and Not-for-Profits: tips and tricks - introductory

10.30am - All privacy breaches need to be reported to the Privacy Commissioner? – intermediate

11.45am - Shielding Your Digital Self: Understanding Online Privacy Rights under the Harmful Digital Communications Act 2015 – introductory

1.15pm - Managing Privacy in the Data & Generative AI Era – Intermediate

2.30pm - Young people don't care about Privacy - Debunking the myth – Introductory

3.45pm - Can we learn anything from over the ditch? The role of advocates in the privacy ecosystem - introductory

 

Friday 17 May

9.00am - Sharenting, Children and Privacy – The fine line between 'cute' and 'concerning'

10.30am - Privacy is More than Compliance: Transforming Privacy into a Strategic Business Advantage - Advanced

12.00pm - Data Privacy: Protecting Children in the Digital Age – Introductory

2.00pm - My DNA will only be used in this way - busting privacy myths about DNA - Introductory

 

There is a range of collateral available for you to put on your website or social media or pop up around the office here and a quiz you can take with your team available here.

 

More daily news:

nib offers respondents to Workplace Wellbeing Survey a chance to win

Contracts of Insurance Bill which seeks to shift onus of disclosure duties to insurers has passed its first reading at Parliament

ICNZ has welcomed the first reading of the Contracts of Insurance Bill

The government calls for public submissions on the Contracts of Insurance Bill

TSB is looking for a Senior Data Scientist

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Kelly O Kelly O

Fidelity Life offers new customers 3 months' premium-free

Fidelity Life is offering new customers their first 3 months’ premiums free.

Fidelity Life is offering new customers their first 3 months’ premiums free. The offer applies to all eligible Platinum Plus, Platinum Plus Level Term, Mortgage Protector and NZHL Life policies that are:

  • illustrated between 1 May until 31 August 2024 and

  • applications are submitted within 30 days of the illustrations being generated and 

  • a policy is issued within the 6 months of the offer period end date.

 

More daily news:

nib publish their top five medical claims

New Zealand Underwriting Agencies Council Expo 23 May

The Co-operative Bank win Consumer People's Choice Award

BNZ's net profit after tax for the six months to March 31 was $762 million

FSC reports 70% of Kiwis now frequently worry about their finances, the highest level since 2020

Read More
Kelly O Kelly O

Financial Advice New Zealand appoints new Head of Professional Development

Financial Advice New Zealand has appointed Cecilia Farrow to the newly created role of Head of Professional Development.

Financial Advice New Zealand has appointed Cecilia Farrow to the new role of Head of Professional Development. Farrow was a former director on the Board of Financial Advice New Zealand.

Farrow says

“Throughout my 27 years in financial services, I have been passionate about contributing to lifting financial advice to a professional status. The settings are in place now for all financial advisers, irrespective of the scope of advice they specialise in, to be recognised as a professional. We know this will increase trust by consumers and reduce barriers to kiwi’s seeking out quality financial advice. It’s exciting to have the opportunity to spearhead the Financial Advice New Zealand professional development programme and professional designations pathways to support our members to reach the pinnacle of their chosen career.”

Following Cecila running a powerful workshop on the subject of professional designation for insurance advisers at the recent Financial Advice New Zealand conference in Wellington, this appointment makes a great deal of sense. We wish Cecilia all the best with this important portfolio, and we intend to amplify messages around the value of a good industry-based practitioner’s qualification, and lend a hand where we can.

More daily news:

nib adviser health promotions are available for Advisers to access via Fidelity Life’s E-App

FSC event 'New Zealand and Climate Change: Where are we now?' 12 June

Real Mortgages merges with adviceHQ

Southern Cross Healthcare hospitals partner with Baxter Healthcare to recycle PVC IV bags

Public health experts warn low immunisation rates put New Zealand at risk of large measles epidemic

New Zealand’s unemployment rate rises to 4.3%

KiwiSaver financial hardship withdrawals hit an all-time high of $29.3 million in March

Read More
Kelly O Kelly O

Legal and regulatory update for the life and health insurance sector

Privacy week activities, progress of the Privacy Amendment Bill, and the first reading of the Contracts of Insurance Bill.

30 Apr 2024 - The office of the Privacy Commissioner has announced the 2024 Privacy Week programme. https://privacy.org.nz/news/forums-and-seminars/privacy-week/privacy-week-2024/

1 May 2024 - The Reserve Bank of New Zealand says that New Zealand’s financial system remains strong as it continues to adjust to the higher interest rate environment. https://www.rbnz.govt.nz/hub/news/2024/05/financial-system-robust-to-high-interest-rate-environment

2 May 2024 - The Contracts of Insurance Bill was read a first time and referred to the Finance and Expenditure Committee, to be reported by 3 September 2024. https://bills.parliament.nz/v/6/019DAD64-3F9E-46B8-5CD9-08DC67F794E8?Tab=history

2 May 2024 - The Privacy Amendment Bill was read a first time and referred to the Justice Committee. https://bills.parliament.nz/v/6/56e3fbe7-1f3d-464e-b54d-08dbae8917ae?Tab=history

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Doreen Dutt Doreen Dutt

Legacy product research (an update)

As of 30 April 2024, the following legacy product research is available in our Standalone Head-to-Head.

As of 30 April 2024, the following legacy product research is available in our Standalone Head-to-Head:

•      AA Life 2006, 2013, 2016, 2019

•      AIA Total Care Max 2001 to current Life cover

•      AIA MajorCare with Specialist & Tests 2019

•      American Income 2021

•      ANZ Life and Living 2015

•      ANZ Lifestyle Protection 2007-2008, 2009, 2010

•      ASB Absolute Health 2012-2014

•      ASB MajorCare with Specialist & Tests 2019

•      Asteron Life Smart Plan 1998

•      BNZ Men’s ReCover 2004

•      Cigna Flexi Card 2014, 2015

•      Cigna Farmers Finance 1996/1998

•      Cigna LifeOne 2014

•      Co-Operative Bank 2013, 2018

•      Countdown Life 2014

•      Greenwich Life 2018

•      Guardian Assurance 1996

•      MAS 2011, 2012, 2013, 2016, 2018-2021

•      Momentum Life 2019

•      nib Premier Health 2017

•      nib Premier Health Business 2017

•      nib Premium Hospital 2017

•      nib Easy Health 2018

•      nib Top Private Hospital Cover Plus 2017

•      nib Stay Well Classic 1996

•      nib Private Hospital Silver 2017

•      nib Life & Living 2018

•      nib Hospital Cover EasyCare 2017

•      nib Major Medical + Major Medical Deluxe 2015

•      nib Cancer & Cardiovascular Benefit 2012

•      NZ Seniors 2022

•      NZHL 2019, 2021, 2023

•      OneChoice 2019, 2021, 2023

•      Pinnacle Life 2010

•      Southern Cross Regular Care 2018

•      Southern Cross Ultra Care 2021

•      State Insurance 2013

•      Tower Life 360 2008-2010, 2011-2013,

•      Westpac Gold Term 2010, 2012, 2017

•      Westpac Term 1990-1995,1995-2000, 2007, 2012 2017

•      Unimed UniCare Advantage 2023

•      Unimed UniCare Plus 2023

•      Unimed Major Surgical + Major Surgical with Specialists &Test 2023

•      Fidelity Serious Care Plus 2001 and 2003

•      Fidelity Serious Care 2001

The following legacy product research has been rated and will be loaded to our Standalone Head-to-Head in the coming weeks. If you’re interested in a rating for one of these products or have a product that you believe we should rate, please reach out to us on info@quotemonster.co.nz

•      AA Life 2009, 2014, 2018, 2022

•      ANZ Life and Living 2010, 2016, 2017, 2020

•      ANZ Lifestyle Protection 2004, 2011, 2015

•      ANZ Lifestyle Insurance 2014, 2015

•      AMP Vital Plus Crisis 2020

•      Asteron Smartplan 2000

•      BNZ BillAssure 2005

•      Cigna Bill Protection 2018

•      Kiwibank 2010, 2018

•      Mercer Bill Protection 2016

•      nib Standard Hospital 2017

•      SBS Bank 2014

•      State Insurance 2007

•      Sovereign Absolute Health 2010

•      Unimed Health Positive 2023

Happy Crunching!

 
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Kelly O Kelly O

AIA appoints Chief Product and Strategy Officer

AIA NZ has appointed Alex Kühnast as Chief Product & Strategy Officer.

AIA NZ has appointed Alex Kühnast as Chief Product & Strategy Officer. Kühnast  joins AIA from KPMG New Zealand, where we was Principal – Head of Insurance Consulting & Actuarial Services. In his newly created role, Kühnast will look after Product, Pricing, Investments and Strategy.

AIA NZ CEO Nick Stanhope said

"Alex’s appointment is exciting for us. He is a natural fit at AIA NZ with his passion for health and wellbeing, and he has a wealth of international experience, having lived and worked in his home country of South Africa, the Netherlands, United Kingdom and of course now New Zealand.”

 

More daily news:

The FMA is assessing 52 submissions on Outcomes-Focused Regulation consultation

Roxanne Salton talks about Southern Cross Health Society's technology strategy

RBNZ cautions a long-term trend towards risk-based home insurance pricing will pose challenges for some property owners

Tony Vidler writes of how to create top of mind awareness

PWC summarises opportunities posed by open banking

Pharmac allocated largest ever budget of $6.294 billion over four years

Hon Paula Bennett has been appointed as member and chair of the Pharmac board

Weight loss drug found to reduce sleep apnoea severity

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Kelly O Kelly O

Legal and regulatory update for the life and health insurance sector

29 Apr 2024 - The FMA is holding a series of forums to dicuss the report on their monitoring of Class 1 and 2 Financial Advice Providers (FAP). Sessions will be held on 11 June in Auckland; 13 June on the North Shore, 19 June in Wellington; 20 June in Palmerston North, 25 June in Hamilton and 27 June in Christchurch. Invitations to register for these sessions will be sent to the relevant FAPs in May.

29 Apr 2024 - The Commerce Commission will hold a consultation conference on the banking competition draft report in Auckland on May 13. https://www.goodreturns.co.nz/article/976523089/having-a-say-on-draft-banking-report.html

29 Apr 2024 - The Department of Internal Affairs, the Financial Markets Authority and the Reserve Bank of New Zealand have produced new and updated guidelines related to customer due diligence ahead of the new regulations due to come into effect from 1 June 2024. https://www.dia.govt.nz/AML-CFT-Updated-guidelines-related-to-customer-due-diligence

29 Apr 2024 - The Contracts of Insurance Bill introduced to Parliament. https://bills.parliament.nz/v/6/019dad64-3f9e-46b8-5cd9-08dc67f794e8

Read More
Kelly O Kelly O

Fidelity Life offers premium relief to drought-affected customers

Fidelity Life are offering temporary premiums waivers to customers facing financial hardship as a direct result of droughts.

The government has declared medium-scale adverse events due to drought in Northland, Taranaki, Manawatū-Wanganui (including Tararua), Horowhenua, Wairarapa, Marlborough, Nelson, Tasman, Canterbury and Otago.

Fidelity Life customers who are facing financial hardship as a direct result of the droughts in these regions can apply to have their premiums temporarily waived for up to 3-months, with the potential to extend for up to a further 3-months, without affecting their insurance protection.

 

More daily news:

NZFSG launch Mortgage Recommendation Engine

Southern Cross Health Society is now a 4-star Certified Agile Organisation

AIA giving away AIA Vitality partner rewards

AIA webinar on accidental injury cover changes 1pm 30 April

AIA MyCare webinar 11am 2 May

Andrew Logan has joined Lifetime as its chief executive

FinTech NZ event 'Connect Event: Start-up to scale' 8 May in Auckland

Read More